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Process for Custom Printed Orders
When we put in a manual order for custom printed items, we need to make sure to let the appropriate people know once the order is processing. After payment is received: Mark the order as Processing i
Staples Order Process
Staples Order Process 1. CS will input order as a phone order in Volusion. 2. We will ship the order out using UPS account 7F74W7. 3. EcoEnclose is responsible for paying all custom/broker fees/taxes
Lead Times for EcoEnclose Products
We look forward to fulfilling your packaging needs! Our current lead times are as such: 1-2 business days for stock orders 3-5 business days on box orders (unprinted) 2-3 weeks on printed
Does EcoEnclose products ship internationally?
We do ship to most Countries, although we do have some exceptions. Please contact us if you have a question as to whether we ship to your country. support@ecoenclose.com Here is how to gather a shipp
How are the recycled paper whitened in your 100% Recycled Shipping Labels?
Our paper backing is whitened in a Processed Chlorine Free (PCF) process, meaning no chlorine or derivatives were used.
How to Recycle EcoEnclose Products
First of all, a big THANK YOU to all of you who have chosen to use sustainable packaging. Your ecological efforts really do matter! We aim for the ultimate in sustainability for our packaging
SOP for returns
1. Once the warehouse receives the return shipment they will place it in the unprocessed returns area left of the whiteboard in the warehouse. I will try to check this area every day after lunch.
Will I be responsible for paying customs duties and brokerage when importing EcoEnclose products?
Most likely, yes. Taxes: Taxes are not charged by every country, and they can vary based on the value of the product. This is an additional fee that a local government such as state, province or city
What type of inks are used on EcoEnclose products?
Our inks – on both our boxes and our mailers – are water-based. Our box printing inks are called “hydrosoy” (that is their brand name) ink. These are water-based inks that use soy (versus pet
USPS Size guidelines
http://pe.usps.com/text/dmm300/101.htm 1.0 Physical Standards for Letters 1.1 Dimensional Standards for Letters Letter-size mail is: a. Min 5 x 3.5 x .007" - For 6 x 4.5" + min is 0.009" b. Max 11.5
EcoEnclose Products - How to Recycle and Content Informormation
First of all, a big THANK YOU to all of you who have chosen to use sustainable packaging. Your ecological efforts really do matter! We aim for the ultimate in sustainability for our pack
Do you ship to countries other than what is listed on the site?
We may be able to ship to another country that is not available via the dropdown list on our site. Please contact us for more information. We will not be able to ship to countries with any civil distu
Why doesn't EcoEnclose Offer White Recycled Packaging?
We do get requests for white boxes, mailers , or paper at times. It is our goal to provide the most eco-friendly options on the market, and oftentimes that translates into plain brown kraft. Here are
Is your tissue paper chlorine free?
Yes! Our tissue paper is chlorine free. Here are some other features for our papers: Our papers are made from 100% recycled material comprised mainly of recovered paper grades DLK, OCC & ONP. At no t
Email subject line codes for emails going to the warehouse/ship team.
Email subject line codes for emails going to the warehouse/ship team. READY Order (00000) - for orders that need to be printed and processed STATUS Order (00000) - for orders that we need to ask the
Custom Inserts and Partitions
We offer custom made inserts and partitions to customers upon request. Step one is to email Tim at design@ecoenclose.com . Let him know: What you will be shipping How many items you plan on shipping
I received my order and there was an issue
We are sorry to hear that there was an issue with your order! Be assured that we will work expediently to resolve the issue for you. Please contact us at support@ecoenclose.com with the following info