Learn More:  

You are here: Knowledge Base : account
Page of 1
How to Track An Order Via Your Account
It's pretty easy! Simply follow these few steps and you will be able to view/track your order and print invoices: -Log In to your account -Click Review Orders/Track Packages -Use the dropdown to the r
Does EcoEnclose products ship internationally?
We do ship to most Countries, although we do have some exceptions. Please contact us if you have a question as to whether we ship to your country. support@ecoenclose.com Here is how to gather a shipp
How much will it cost to ship EcoEnclose products internationally?
EcoEnclose items are available worldwide. If you are curious as to the expense of shipping to your country, our website allows you to determine exact shipping expenses without proceeding through the c
How much does it cost to ship EcoEnclose products?
EcoEnclose items are available worldwide. If you are curious as to the expense of shipping to your exact location, you are in luck! Our fancy website allows you to determine exact shipping expenses wi
Shipping Labels: Eliminating Paypal Receipt & Tracking Info
When using our shipping labels for paypal shipping, be sure to eliminate the receipt/tracking info. Here's how to do it: -Login to your Paypal account Click PRINT SHIPPING LABEL for a pending ord
I am getting a billing/shipping address error and can't place an order. Help!
First, we are sorry for any issue that you are having - We try to make it quick and easy to place an order via our site! If you are getting a billing/shipping address error, there are a couple things
Sending to a UPS Store Location
There are two ways to send to a UPS Store location: 1. UPS Store Mailbox If using this method, you must have an account and mailbox set up with The UPS Store that you are having packages delivered to
Why can't I use PayPal for my sample order?
PayPal has a minimum of $1 per transaction. Their minimum does not take into account the shipping charges, so they see the transaction as $0.00. They do not have a solution for us at this time, so we
USPS Size guidelines
http://pe.usps.com/text/dmm300/101.htm 1.0 Physical Standards for Letters 1.1 Dimensional Standards for Letters Letter-size mail is: a. Min 5 x 3.5 x .007" - For 6 x 4.5" + min is 0.009" b. Max 11.5
Staples Order Process
Staples Order Process 1. Juli will input order as a phone order in Volusion. 2. We will ship the order out using UPS account 7F74W7. 3. EcoEnclose is responsible for paying all custom/broker fees/tax