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Does EcoEnclose products ship internationally?
We do ship to most Countries, although we do have some exceptions. Please contact us if you have a question as to whether we ship to your country. support@ecoenclose.com Here is how to gather a shipp
Shipping Policies
USA Stock orders leave our Longmont, Colorado warehouse within 1-2 business days.Exceptions are the busy season from Sept -
Poly Bag Suffocation Warning Requirements
Suffocation Warning Label for Certain Plastic Bags Several states and cities, including California, Massachusetts, New York, Rhode Island and Virginia, Chicago and New York city, have laws requiri
Will I be responsible for paying customs duties and brokerage when importing EcoEnclose products?
Most likely, yes. Taxes: Taxes are not charged by every country, and they can vary based on the value of the product. This is an additional fee that a local government such as state, province or city
UPS Customs Fees to Canada
EcoEnclose does not broker your shipments from the US to Canada. The customer is responsible for all custom's fees, and none of these fees are added into the UPS shipping rates. You can find customs f
I am getting a billing/shipping address error and can't place an order. Help!
First, we are sorry for any issue that you are having - We try to make it quick and easy to place an order via our site! If you are getting a billing/shipping address error, there are a couple things
Computer Issues
Normal 0 false false false EN-US X-NONE X-NONE
Do you ship to countries other than what is listed on the site?
We may be able to ship to another country that is not available via the dropdown list on our site. Please contact us for more information. We will not be able to ship to countries with any civil distu
Email Undeliverable Error
Occaisonally, we will receive an email in support saying "Undelivered Mail Returned to Sender". Sometimes it is due to an incorrect email, but sometimes there is an issue with an improper DNS configu
I received my order and there was an issue
We are sorry to hear that there was an issue with your order! Be assured that we will work expediently to resolve the issue for you. Please contact us at support@ecoenclose.com with the following info