Learn More:  

You are here: Knowledge Base : fees
Page of 1
UPS Customs Fees to Canada
EcoEnclose does not broker your shipments from the US to Canada. The customer is responsible for all custom's fees, and none of these fees are added into the UPS shipping rates. You can find customs f
Design Fees
Design fees are: $90/hr (we calculate the total per half hour) Any design we come away with is yours.
Is custom-printing available on EcoEnclose Mailers?
Good news -- All EcoEnclose mailers c an be custom printed - poly mailers , padded mailers , kraft mailers and rigid mailers ! See below for full info. Search CUSTOM MAILER to see a full
Shipping Policies
USA Stock orders leave our Longmont, Colorado warehouse within 1-2 business days.Exceptions are the busy season from Sept -
Does EcoEnclose products ship internationally?
We do ship to most Countries, although we do have some exceptions. Please contact us if you have a question as to whether we ship to your country. support@ecoenclose.com Here is how to gather a shipp
Is custom-printing available on EcoEnclose Boxes?
Why try and fit your custom product into a stock-sized box? Allow us to create the perfect box to fit your unique content a nd po tentially eliminate the wasteful
Will I be responsible for paying customs duties and brokerage when importing EcoEnclose products?
Most likely, yes. Taxes: Taxes are not charged by every country, and they can vary based on the value of the product. This is an additional fee that a local government such as state, province or city
Do you ship to countries other than what is listed on the site?
We may be able to ship to another country that is not available via the dropdown list on our site. Please contact us for more information. We will not be able to ship to countries with any civil distu
Having trouble uploading your art?
Having trouble uploading your art? STEP ONE: Double check your art is properly formatted: 1.5 MB or less in size vector format (.ai, .eps, .pdf) one color all font has be
How much does it cost to custom print on EcoEnclose mailers or bags?
Add the following to the regular retail price: SKUs that come in cases of: P
Why we do not offer “Free Shipping”...
Why we cannot afford Free Shipping... Our carriers, UPS, USPS, FEDEX do not ship for free. There is a cost, an expensive and growing cost, to ship our products from our facility to yours.
USPS Shipping Services
Domestic First Class Mail 1-3 Business Days mail up to 13 oz delivery time is NOT GUARANTEED Size Requirements Minimum Maximum Height 3.5" 4.25 "
Do you ship to Australia?
Yes, we do ship to Australia! We highly recommend adding what you need to a cart and figuring the shipping in the cart area to see if it is feasible for you. You will also have customs fees for you
In-Store Pickup Policy
In-Store Pickup Policy: By selecting “Louisville Pickup” for your order, you acknowledge that you have 30 days to pick up your order or it will be considered abandoned. All stock orders wil
Does EcoEnclose offer Expedited Shipping Services?
Yes, we can offer Expedited shipping services, but we cannot get you a quote until the order is packaged up and ready to ship. Here are the options: Domestic UPS Next Day Air A.M.: $$$$$ UPS Next Day
What is the difference between the Tab Lock Rigid Mailers and the Self Seal Rigid Mailers?
We now have two options for rigid mailers: Tab Lock Extra Rigid Mailers Self Seal Rigid Mailers They are both 100% recycled paperboard - 90% of which is post-consumer recycled content. Both are a bro
How can I figure the correct box or mailer size for my product?
The following are the steps to figuring box and/or mailer sizes. For Boxes: Lay out the items you will be shipping onto a table or counter. Arrange as you would inside the box. Measure the product/s.
Are We Charged For Return Packages?
If a package is returned to us, there is no charge unless it is an International shipment. For example, the charge to return a package from Canada could be $89.00. We don't have packages returned unl
Staples Order Process
Staples Order Process 1. Juli will input order as a phone order in Volusion. 2. We will ship the order out using UPS account 7F74W7. 3. EcoEnclose is responsible for paying all custom/broker fees/tax