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How does the durability and quality of EcoEnclose Poly Mailers compare to other standard brands?
With EcoEnclose Poly Mailers you can rest assured that your contents will remain secure from its point of origin to its destination. EcoEnclose Poly Mailers are made from a multi-layer (co-extruded)
Do you ship to countries other than what is listed on the site?
We may be able to ship to another country that is not available via the dropdown list on our site. Please contact us for more information. We will not be able to ship to countries with any civil distu
Is custom-printing available on EcoEnclose Boxes?
Why try and fit your custom product into a stock-sized box? Allow us to create the perfect box to fit your unique content a nd po tentially eliminate the wasteful
Is custom-printing available on EcoEnclose Mailers?
Good news -- All EcoEnclose mailers c an be custom printed - poly mailers , padded mailers , kraft mailers and rigid mailers ! See below for full info. Search CUSTOM MAILER to see a full
Are EcoEnclose Poly Mailers recyclable?
Yes -- EcoEnclose Poly Mailers can be recycled among #2 or #4 plastics. Most grocery stores as well as department stores, pharmacies and other retailers will accept these types of plastic. You can als
Can you recommend a box or mailer size to ship my product?
We are limited in helping with size recommendations, unless we know the dimensions of what you need to send. We recommend measuring the item(s) you need to ship - Arrange them on a table or counter a
Having trouble uploading your art?
Having trouble uploading your art? STEP ONE: Double check your art is properly formatted: 1.5 MB or less in size vector format (.ai, .eps, .pdf) one color all font has be
How do you fold the TT Mailer?
Our folding recommendation: fold up the end triangles fold over their small flaps fold up one side, then the other side of the box, tucking the locking tabs into their respective slots fold over the
USPS Size guidelines
http://pe.usps.com/text/dmm300/101.htm 1.0 Physical Standards for Letters 1.1 Dimensional Standards for Letters Letter-size mail is: a. Min 5 x 3.5 x .007" - For 6 x 4.5" + min is 0.009" b. Max 11.5
Vector vs. Raster Graphics
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Computer Issues
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How to Set Up or Edit a Quantity Discount
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2017 EcoEnclose Holidays
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Poly Bag Suffocation Warning Requirements
Suffocation Warning Label for Certain Plastic Bags Several states and cities, including California, Massachusetts, New York, Rhode Island and Virginia, Chicago and New York city, have laws requiri
Email Undeliverable Error
Occaisonally, we will receive an email in support saying "Undelivered Mail Returned to Sender". Sometimes it is due to an incorrect email, but sometimes there is an issue with an improper DNS configu
Is your tissue paper chlorine free?
Yes! Our tissue paper is chlorine free. Here are some other features for our papers: Our papers are made from 100% recycled material comprised mainly of recovered paper grades DLK, OCC & ONP. At no t
Are We Charged For Return Packages?
If a package is returned to us, there is no charge unless it is an International shipment. For example, the charge to return a package from Canada could be $89.00. We don't have packages returned unl
How to Figure Expedited Shipping Cost in Shipping Easy
1. Find the dimensions of the shipping carton. FOR STOCK PRODUCT S, you can find the dimensions on the Technical Specs tab on each individual product page. Max weight for any shipment is 50 lbs., so
How to change the phone settings in OneBox
Log into OneBox Go to Call Routing Click on “edit” next to where it says “Dial Sequentially” Select the phone number you want calls routed to. (Skype: 720-204-4060) All numbers should be in t
In-Store Pickup Policy
In-Store Pickup Policy: Customers have 30 days to pick up orders, or it will be restocked. All custom product orders will be recycled after that time period, so you will not be available for pickup a