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Are We Charged For Return Packages?
If a package is returned to us, there is no charge unless it is an International shipment. For example, the charge to return a package from Canada could be $89.00. We don't have packages returned unl
Does EcoEnclose products ship internationally?
We do ship to most Countries, although we do have some exceptions. Please contact us if you have a question as to whether we ship to your country. support@ecoenclose.com Here is how to gather a shipp
Do you offer boxes with dimensions over or under what is listed on the website?
We can offer a larger variety of box dimensions, but we can't always print on them. Please contact us for more information: support@ecoenclose.com Be sure to let us know the style, dimensions, and qt
Do you ship to countries other than what is listed on the site?
We may be able to ship to another country that is not available via the dropdown list on our site. Please contact us for more information. We will not be able to ship to countries with any civil distu
Will I be responsible for paying customs duties and brokerage when importing EcoEnclose products?
Most likely, yes. Taxes: Taxes are not charged by every country, and they can vary based on the value of the product. This is an additional fee that a local government such as state, province or city
Sending to a UPS Store Location
There are two ways to send to a UPS Store location: 1. UPS Store Mailbox If using this method, you must have an account and mailbox set up with The UPS Store that you are having packages delivered to
USPS Shipping Services
Domestic First Class Mail 1-3 Business Days mail up to 13 oz delivery time is NOT GUARANTEED Size Requirements Minimum Maximum Height 3.5" 4.25 "
USPS Size guidelines
http://pe.usps.com/text/dmm300/101.htm 1.0 Physical Standards for Letters 1.1 Dimensional Standards for Letters Letter-size mail is: a. Min 5 x 3.5 x .007" - For 6 x 4.5" + min is 0.009" b. Max 11.5
How to Track An Order Via Your Account
It's pretty easy! Simply follow these few steps and you will be able to view/track your order and print invoices: -Log In to your account -Click Review Orders/Track Packages -Use the dropdown to the r
Does EcoEnclose offer Expedited Shipping Services?
Yes, we can offer Expedited shipping services, but we cannot get you a quote until the order is packaged up and ready to ship. Here are the options: Domestic UPS Next Day Air A.M.: $$$$$ UPS Next Day
Staples Order Process
Staples Order Process 1. Juli will input order as a phone order in Volusion. 2. We will ship the order out using UPS account 7F74W7. 3. EcoEnclose is responsible for paying all custom/broker fees/tax