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How to Set Up or Edit a Quantity Discount
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Do you offer discounts to co-ops?
Co-ops may benefit from our quantity discounts. Quantity discounts are automatically applied when multiple cases of the same product are ordered. Quantity Discounts P
Do you offer boxes with dimensions over or under what is listed on the website?
We can offer a larger variety of box dimensions, but we can't always print on them. Please contact us for more information: support@ecoenclose.com Be sure to let us know the style, dimensions, and qt
Are there any EcoEnclose discounts or current coupons?
EcoEnclose does not offer coupons or promotions, but it is our mission to make earth-friendly packaging as affordable and attainable as possible! Thus, offer quantity discounts on our site 24/7: Qu
Error Marking Order as Shipped
If an item was ordered with a backorder, and you try to ship that order when the item is still marked as out of stock, then you will get an error when you try to mark the order as shipped. Here is wha
Lead Time for Custom Made Boxes
Lead Times for Custom Made Boxes *These are standard lead times, but they may increase during our busy season from Sept - Jan. Unprinted boxes: 1-2 business days: 1000 or less 3-4 business days: 1000
Are EcoEnclose products available for wholesale?
EcoEnclose is a manufacturer and distributor selling primarily business to business. Because of the uniqueness of our product line, we are asked very often if we sell or have a wholesale price list
Why we do not offer “Free Shipping”...
Why we cannot afford Free Shipping... Our carriers, UPS, USPS, FEDEX do not ship for free. There is a cost, an expensive and growing cost, to ship our products from our facility to yours.
SOP for returns
1. Once the warehouse receives the return shipment they will place it in the unprocessed returns area left of the whiteboard in the warehouse. I will try to check this area every day after lunch.
Custom Inserts and Partitions
We offer custom made inserts and partitions to customers upon request. Step one is to email Tim at design@ecoenclose.com . Let him know: What you will be shipping How many items you plan on shipping