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Do you offer boxes with dimensions over or under what is listed on the website?
We can offer a larger variety of box dimensions, but we can't always print on them. Please contact us for more information: support@ecoenclose.com Be sure to let us know the style, dimensions, and qt
Is custom-printing available on EcoEnclose Boxes?
Why try and fit your custom product into a stock-sized box? Allow us to create the perfect box to fit your unique content a nd po tentially eliminate the wasteful
Is custom-printing available on EcoEnclose Mailers?
Good news -- All EcoEnclose mailers c an be custom printed - poly mailers , padded mailers , kraft mailers and rigid mailers ! See below for full info. Search CUSTOM MAILER to see a full
Are EcoEnclose Products Compostable?
We are not able to label our products as compostable. According to the American Society for Testing and Materials (ASTM), in order for a material or product to be considered to be "Compostable", the
How to Recycle EcoEnclose Products
First of all, a big THANK YOU to all of you who have chosen to use sustainable packaging. Your ecological efforts really do matter! We aim for the ultimate in sustainability for our packaging
Will I be responsible for paying customs duties and brokerage when importing EcoEnclose products?
Most likely, yes. Taxes: Taxes are not charged by every country, and they can vary based on the value of the product. This is an additional fee that a local government such as state, province or city
Why we do not offer “Free Shipping”...
Why we cannot afford Free Shipping... Our carriers, UPS, USPS, FEDEX do not ship for free. There is a cost, an expensive and growing cost, to ship our products from our facility to yours.
USPS Shipping Services
EcoEnclose Offers the following USPS services: Domestic First Class Mail 1-3 Business Days mail up to 13 oz delivery time is NOT GUARANTEED Size Requirements Minimum Maximum
What is the difference between “Compostable” and “Biodegradable”?
Compostable and biodegradable are often used interchangeably, but they are not the same thing. Compostable: Meets D6400 composting standards set by the American Society for Testing
How do you fold the TT Mailer?
Our folding recommendation: fold up the end triangles fold over their small flaps fold up one side, then the other side of the box, tucking the locking tabs into their respective slots fold over the
USPS Size guidelines
http://pe.usps.com/text/dmm300/101.htm 1.0 Physical Standards for Letters 1.1 Dimensional Standards for Letters Letter-size mail is: a. Min 5 x 3.5 x .007" - For 6 x 4.5" + min is 0.009" b. Max 11.5
Vector vs. Raster Graphics
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Computer Issues
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Do you ship to Australia?
Yes, we do ship to Australia! We highly recommend adding what you need to a cart and figuring the shipping in the cart area to see if it is feasible for you. You will also have customs fees for you
What box dimensions do I input? Are these inside or outside dimensions?
Box dimensions are always INSIDE dimensions. You will list the dimensions in inches according to Length x Width x Height. The length is typically the larger dimension of the open face/flap opening, an
How to Set Up or Edit a Quantity Discount
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2017 EcoEnclose Holidays
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EcoEnclose Products - How to Recycle and Content Informormation
First of all, a big THANK YOU to all of you who have chosen to use sustainable packaging. Your ecological efforts really do matter! We aim for the ultimate in sustainability for our pack
How to Order Custom Printed Mailers
In this video we show how to order our custom poly mailers , it will apply to our custom padded mailers , custom kraft mailers and custom rigid mailers as well. https://youtu.be/ygruAzHTxM4 Please let
I received my order and there was an issue
We are sorry to hear that there was an issue with your order! Be assured that we will work expediently to resolve the issue for you. Please contact us at support@ecoenclose.com with the following info