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Email subject line codes for emails going to the warehouse/ship team.
Email subject line codes for emails going to the warehouse/ship team. READY Order (00000) - for orders that need to be printed and processed STATUS Order (00000) - for orders that we need to ask the
Is custom-printing available on EcoEnclose Mailers?
Good news -- All EcoEnclose mailers c an be custom printed - poly mailers , padded mailers , kraft mailers and rigid mailers ! See below for full info. Search CUSTOM MAILER to see a full
Having trouble uploading your art?
Having trouble uploading your art? STEP ONE: Double check your art is properly formatted: 1.5 MB or less in size vector format (.ai, .eps, .pdf) one color all font has be
USPS Size guidelines
http://pe.usps.com/text/dmm300/101.htm 1.0 Physical Standards for Letters 1.1 Dimensional Standards for Letters Letter-size mail is: a. Min 5 x 3.5 x .007" - For 6 x 4.5" + min is 0.009" b. Max 11.5
Vector vs. Raster Graphics
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Computer Issues
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How to Set Up or Edit a Quantity Discount
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2017 EcoEnclose Holidays
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Does EcoEnclose offer Expedited Shipping Services?
Yes, we can offer Expedited shipping services, but we cannot get you a quote until the order is packaged up and ready to ship. Here are the options: Domestic UPS Next Day Air A.M.: $$$$$ UPS Next Day
Email Undeliverable Error
Occaisonally, we will receive an email in support saying "Undelivered Mail Returned to Sender". Sometimes it is due to an incorrect email, but sometimes there is an issue with an improper DNS configu
Process for Custom Printed Orders
When we put in a manual order for custom printed items, we need to make sure to let the appropriate people know once the order is processing. After payment is received: Mark the order as Processing i
Is your tissue paper chlorine free?
Yes! Our tissue paper is chlorine free. Here are some other features for our papers: Our papers are made from 100% recycled material comprised mainly of recovered paper grades DLK, OCC & ONP. At no t
Do you ship to my country?
If your country is not listed on our ship to list, we can still place an order for you. Here are the terms for Countries not on our ship to list: 1. Order subtotal of $300 or more. 2. All orders are