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When will my order ship?
Here are the current lead times for our products: Stock items: 1-2 business days Unprinted boxes & corrugated items (including sample boxes and bubble): 5 business days Printed boxes: 3 weeks Printed
Will I be responsible for paying customs duties and brokerage when importing EcoEnclose products?
Most likely, yes. Taxes: Taxes are not charged by every country, and they can vary based on the value of the product. This is an additional fee that a local government such as state, province or city
Lead Times for EcoEnclose Products
We look forward to fulfilling your packaging needs! Our current lead times are as such: 1-2 business days for stock orders 3-5 business days on box orders (unprinted) 2-3 weeks on printed
Is custom-printing available on EcoEnclose Boxes?
Why try and fit your custom product into a stock-sized box? Allow us to create the perfect box to fit your unique content a nd po tentially eliminate the wasteful
Do you offer discounts to co-ops?
Co-ops may benefit from our quantity discounts. Quantity discounts are automatically applied when multiple cases of the same product are ordered. Quantity Discounts P
Shipping Labels: Eliminating Paypal Receipt & Tracking Info
When using our shipping labels for paypal shipping, be sure to eliminate the receipt/tracking info. Here's how to do it: -Login to your Paypal account Click PRINT SHIPPING LABEL for a pending ord
Is custom-printing available on EcoEnclose Mailers?
Good news -- All EcoEnclose mailers c an be custom printed - poly mailers , padded mailers , kraft mailers and rigid mailers ! See below for full info. Search CUSTOM MAILER to see a full
Do you offer boxes with dimensions over or under what is listed on the website?
We can offer a larger variety of box dimensions, but we can't always print on them. Please contact us for more information: support@ecoenclose.com Be sure to let us know the style, dimensions, and qt
How to Recycle EcoEnclose Products
First of all, a big THANK YOU to all of you who have chosen to use sustainable packaging. Your ecological efforts really do matter! We aim for the ultimate in sustainability for our packaging
When will my USPS Priority shipment arrive?
USPS Priority service has a general ship time of 1-3 business days. This is NOT a guaranteed service!! If you need a guaranteed service, please contact us for options. Please keep USPS holidays and ou
What is the status of my order?
Thanks so much for the order! We are working on getting the order out to you. Here are the current lead times for our products: Stock items: 1-2 business days Unprinted boxes & corrugated items (incl
Having trouble uploading your art?
Having trouble uploading your art? STEP ONE: Double check your art is properly formatted: 1.5 MB or less in size vector format (.ai, .eps, .pdf) one color all font has be
USPS Shipping Services
EcoEnclose Offers the following USPS services: Domestic First Class Mail 1-3 Business Days mail up to 13 oz delivery time is NOT GUARANTEED Size Requirements Minimum Maximum
USPS Size guidelines
http://pe.usps.com/text/dmm300/101.htm 1.0 Physical Standards for Letters 1.1 Dimensional Standards for Letters Letter-size mail is: a. Min 5 x 3.5 x .007" - For 6 x 4.5" + min is 0.009" b. Max 11.5
Is my shipping address Residential or Commercial?
When you place an order on our site, you will be asked to choose a Residential or Commercial designation for your shipping address.Often times our customers will choose COMMERCIAL for their home based
Vector vs. Raster Graphics
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Computer Issues
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How much volume does the case of Ornament Paper Shred fill?
100% Recycled Ornament Paper Shred - 15" x 360' We will use inches, since boxes are measured in inches. 15" x 3420" = 64800 square inches This fills a 16 x 16 x 16" box, so the cubic inches laid flat
How to Set Up or Edit a Quantity Discount
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2017 EcoEnclose Holidays
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