Lead Times
We look forward to fulfilling your packaging needs!
Please see our estimated lead times below.
Stock items: Stock items ship 1-2 business days after your order is placed.
Shipping boxes (unprinted): All of our shipping boxes are custom cut to your order. These boxes ship out 6-8 business days after your order is placed. If your order includes stock items and shipping boxes, your entire order will ship when your boxes are ready.
Printed shipping boxes: Custom branded shipping boxes will ship 3-4 weeks after art has been approved. We can often provide a rush option (20% premium). To request a rush option, please contact design@ecoenclose.com (subject: RUSH SERVICE).
Printed poly mailers: Custom branded poly mailers will ship 3-4 weeks after art has been approved. We can often provide a rush option. When rushes are available, you will have the ability to select it (Under "Service Speed") when you build your custom order.
Printed paper mailers and shopping bags: Custom branded paper mailers and shopping bags will ship 3-4 weeks after art has been approved. We can often provide a rush option. When rushes are available, you will have the ability to select it (Under "Service Speed") when you build your custom order.
Printed Water Activated Tape: Custom branded Water Activated Tape will ship 3-4 weeks after art has been approved.
Stickers and Product Labels: Zero Waste stickers and labels will ship 2 weeks after art has been approved. 100% Recycled stickers and labels will typically ship 1 week after art has been approved. As of 11/25/2019, the lead time is 10 days for 100% recycled stickers, and we anticipate being at our 1 week lead times again in a few weeks.
High volume, custom orders: EcoEnclose also offers a variety of custom options beyond what is available on our site. This includes multi-color or full coverage mailer prints and custom sized mailers. High volume custom currently have the following lead times from art approval: Box: 4 weeks Polymailers: 6 weeks Flap & Seals: 6 weeks Kraft Mailer: 7 weeks Rigid Mailer: 4 weeks Apparel Mailer: 5 weeks Other: message your sales representative or our customer service department.
Note that processing starts once payment has been taken, and in the case of printed orders, after the art has been approved. Lead times described above do NOT include ship time, which you can find below. Therefore, for custom printed orders, allow an extra 1-2 business days for the art proof/approval process.
Important note on lead times for orders containing multiple products.
- For orders containing boxes and stock items, the entire order will ship once the boxes are ready (3-5 days after the order is placed and paid for).
- For orders containing custom printed items, the stock items will ship in 1-2 business days, and the printed items will ship according to the specified lead time above.
Standard Ship Times
Once your items ship, according to the lead times above, you can expect to receive your order based on the standard ship times outlined here.
USPS
USA Priority - 1-3 business days (not guaranteed) First Class - 1-3 business days (not guaranteed) Standard (Ground) - 2-8 business days (not guaranteed)
Puerto Rico, Alaska, and Hawaii may take longer
International Priority Mail International - 6-10 business days (not guaranteed)
First Class Mail International - Varies by destination (not guaranteed)
UPS
USA Ground - 2-8 business days (not guaranteed)
*We can offer Expedited and Guaranteed UPS options such as Next Day Air, UPS 3 Day Air, and 2 Day Air. Please note orders with expedited shipping will still be processed according to the above lead times. Please contact us at support@ecoenclose.com if you need rush processing and we will do our best to accommodate your needs.