WHAT IS LEAD TIME?
● Lead time is the estimated time to process your order for shipment and does not include transit time.
ORDERS WITH MULTIPLE PRODUCTS
● Orders with blank custom shipping boxes and stock products are shipped once the boxes are completed.
● Orders with branded and stock products are split. Stock ships first and branded ships according to its lead time.
● Multiple custom products on an order are shipped together in accordance with their collective latest due date.
IMPORTANT DETAILS
● Lead times are estimated timeframes required to process an order. 95% of orders are shipped within their lead times.
● Lead times do not include transit time. Transit time is based on the transit method selected at checkout.
● Lead times begin once payment is received.
● Lead times begin after artwork and, if applicable, custom ink swatch approval for branded orders.
● International shipments require brokerage and customs clearance. Duties, fees or taxes must be paid before delivery.
● Enterprise orders have unique lead times. Confirm your lead time with your account representative.
| Product | Lead Time |
| Ready-to-ship with no custom branding | 1 - 2 business days |
STOCK PRODUCTS INCLUDE
Mailers • ReEnclose Reusable Mailers • Retail Boxes • PCR Stand Up Pouches • Poly Bags • Poly Bags with Zipper • Sway Polybags • Glassine Bags • Kraft Bags • Kraft & Seal Bags • Paper Bags • Sway Die Cut Handle Bags • Tissue Paper • Packing Paper • GreenWrap • Ornament Paper Shred • SpiroPack Nest Eco • Flexi-Hex Air Sleeve • Slivv Paper Transport Sleeve • Plastic Stretch Wrap • Packing Tape • Pull & Tear and Handheld Tape Dispensers • Better Packages Kraft Paper Tape Dispenser (Manual) • Better Packages Kraft Paper Tape Dispenser (Electric) • Eco-Designed Stickers • Notecards • Office Paper & Envelopes • Algae Stamp Ink • We Care Cards • Hemp Twine • Free Samples (except shipping boxes)
STOCK PRODUCT EXCEPTIONS
EcoBand Paper Product Wrap: 1000+ units ships in 1 week
Phoenix Kraft Paper Tape Dispenser (Manual): ships in 4 - 6 weeks
Phoenix Kraft Paper Tape Dispenser (Electric): ships in 4 - 6 weeks
| Product | Lead Time |
| Custom Shipping Boxes with no custom branding | LM, TL, & OPF Styles: 3 - 6 business days RSC & FPF Styles: 5 - 9 business days |
| Standard Shipping Boxes with no custom branding | 2 - 4 business days (500 units or less) 3 - 8 business days (more than 500 units) |
| Sample of Custom Shipping Boxes with no custom branding | 2 - 4 business days |
| Sample of Custom Shipping Boxes with custom branding | 2 weeks |
| Corrugated Bubble | 2 - 4 business days |
| Product | Lead Time |
| Poly Mailers | 3 - 4 weeks 2 week rush available (black ink only) |
| Paper Mailers | 3 - 4 weeks 2 week rush available |
| Shipping Boxes | 4 - 5 weeks 2 week rush available |
| Glassine Bags | 3 - 4 weeks 2 week rush available |
| 3 - 4 weeks 2 week rush available |
|
| Kraft Bags | 3 - 4 weeks 2 week rush available |
| Kraft Bag & Seal | 3 - 4 weeks 2 week rush available |
| EcoBand Paper Product Wrap | 2 - 3 days |
| Paper Bags | 3 - 4 weeks Contact us for rush capabilities |
| Jewelry Boxes | 3 - 4 weeks 2 week rush available |
| Tissue Paper | 5 - 6 weeks |
| Water-Activated Tape | 4 - 5 weeks |
| Cello & Kraft Flatback Tape | 4 - 5 weeks |
| Zero Waste Liner - Sheet Stickers | Stock: 2 - 3 days Custom: 2 - 3 weeks |
| Zero Waste Liner - Roll & Individual Die-Cut Stickers | Stock: 1 - 2 weeks Custom: 2 - 3 weeks |
| Standard Liner - Sheet, Roll & Individual Die-Cut Stickers | 1 - 2 weeks |
| 2 - 3 days |
Transit Time
IMPORTANT TRANSIT DETAILS
| Transit Method | Transit Time | Delivery Time |
|
USA Priority
|
1 - 3 business days
|
|
|
First-Class
|
5 - 7 business days
|
|
|
Standard Ground
|
2 - 8 business days
|
|
|
International Priority Mailer
|
6 - 10 business days
|
| Transit Method | Transit Time | Delivery Time |
|
UPS Ground (Continental US)
|
1 - 5 business days
|
By EOD
|
|
UPS Next Day Air *
|
1 business day
|
Between 10:30 AM - Noon
|
|
UPS 2 Day Air *
|
2 business days
|
By EOD
|
|
UPS 3 Day Air *
|
3 business days
|
By EOD
|
