Frequently Asked Questions
There are a lot of questions to ask when trying to determine what you’ll need to ship your products. We put together a quick FAQ below to help you answer some of the most common questions we receive. If you still have questions, don't hesitate to contact us.
What are padded mailers used for?
These cushioned mailers are a great packaging solution to ship any products that need a little cushioning and rigidity: cosmetics, jewelry, essential oils, nutraceuticals, CBD products, skincare items, books, accessories, and more.
They don’t work well for bulky or sharp-edged items, and we do not recommend them for heavy products which can be thrown around and might cause the mailer to tear.
Learn more in our relevant shop by use guides:
What size padded mailer do I need?
Place your product flat and measure a rectangle around it, leaving at least a 1” border (more if your product is very bulky). Then find the mailer we offer that is at least as large as the dimensions you measured.
In general, our two smaller cushioned mailers work well for jewelry, cosmetics, wallets, and essential oils. Our larger sizes work well for arts, prints, books, accessories, and larger skincare products. Our largest can be a great solution for bulky apparel and accessories.
Which is a more eco-friendly cushioned mailer - bubble mailers or padded mailers?
EcoEnclose offers two eco-friendly cushioned mailer options - our 50% recycled bubble mailer and this 100% recycled padded mailer. It is important to note that there is an option to buy a paper bubble mailer (with a paper exterior and a poly bubble interior). We strongly recommend against this type of mailer, which is not recyclable.
We don’t believe one of our options is clearly more or less eco-friendly than the other. In fact, we have a full resource dedicated to comparing and contrasting the two. Learn more here.
The bottom line, our poly bubble mailer is more cost-effective, more functional, and has a lower carbon footprint than this padded mailer. While the bubble mailer is recyclable, most customers have to drop it off at a thin film bin, or they can reuse it for returns or to send back poly film to EcoEnclose for recycling.
The padded mailer is paper-based, making it curbside recyclable and naturally biodegradable (so it would not pose a threat to our oceans or lands if it ends up as litter). Additionally, our padded mailer is 100% recycled (not 50% like the bubble mailer). We recommend making a decision between the two based on your functional needs and your sustainable packaging principles.
Learn more about paper versus plastic packaging here.
What makes this an eco-friendly padded mailer?
These cushioned mailers are made with 100% paper. The exterior is 100% recycled (all post-industrial) kraft paper and the interior cushioning is made with macerated newsprint, which is shredded up in the same facility where the mailers are converted.
They are curbside recyclable and naturally biodegradable. They are manufactured in the USA, their source material comes from the USA, and the stock information on them is printed in Algae Ink.
Are these padded mailers recyclable? Should I choose compostable padded mailers or recyclable ones?
Padded mailers are curbside recyclable. It is important to note that not ALL mailers that have cushioning inside are curbside recyclable. Some mailers that look like ours are actually stuffed with something other than paper - such as blue jeans or foam. When reviewing protective mailers like these, check what the cushioning is made of to confirm it is in fact paper.
Padded mailers are also naturally biodegradable and compostable. However, we strongly avoid them being composted (composters and recyclers all agree - only compost packaging that has food in it, to help the food get into the compost instead of the landfill).
Explore more resources related to padded mailers.
The Difference Between Recyclable and Compostable Packaging
Compostable Versus Recyclable Mailers
Definitive Guide To Protective Mailers